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Shipping and Delivery

For Physical Item :

Shipping :
: We shipped globally.

: All the orders will be processed within 24 hours ( within business day ).

: All the orders will be shipped out not more than 48 hours from our locations. ( within business days ).

: All the customers will be provided with the tracking number for each order.

: Delivery Time Frame , the item will be delivered by using Pos Laju, the time frame to receive the item will be 1-3 days.

We categorized the items shipment to Three (3) categories :

: Deliver to door step

You could order anything from us, and we can deliver to your door steps, we will ship directly to your address.
Yes, we ship worldwide. For Malaysia and Singapore, kindly refer to each products shipping rate. For oversea customers, kindly contact us for the shipping charge.

However, you might be busy or not around, you can still have options to collect at the nearest collection point.

: Self-Pick Up at our Store or Collection Point

Some customers might prefer to have self collect due to the daily busy schedule, so our customers can have the option for any item which prefer to have self collect.

: For Collection Point Address :

- Coming Soon - 

For Digital Software License :
The Download Link will be available at the My Accounts -> My Orders, available for 7 days and limited to 3 maximum downloads. While the License Key will be delivered to you within 24 hours after the Payment Processed. If you didn't receive the License Key more than 24 hours after the payment processed, please contact us.
For Ebooks Purchase :
The Download Link will be available at the My Accounts -> My Orders, available for 7 days and limited to 3 maximum downloads.

Satisfaction Guaranteed & Refund Policy 
All the products sold at is eligible for a 7 days cooling off period, you can return within 7 days upon delivery, except for those with Contract / Agreement, e.g : Domain Registration. 

Discrepancy & dispute should be reported within three ( 3 ) days from the date of delivered date ( The date our customers received the products ).

All the Refund Request must reach us within the cooling off period from the Invoice Date, and the refund will be made within 14 days upon the receive of the return of the products.  The products with serial numbers / contract / warranty is not refundable due to the contract policy, kindly confirm the specifications before proceed to purchase. If you have products with malfunction, faulty, feel free to contact the local authorised service provider, we only sell genuine products which you could get the original manufacturer warranty from the authorised service providers.

Best Regards, 's Management Team

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